1. Parts must be returned to SES Laundry within 90 days of purchase.
2. All returns require proof of purchase.
3. All returns must have a RMA number to be returned
4. Returned parts or products must be in good condition in the original packaging.Parts that have been installed in a machine are not eligible for return.
5. You must call (800) 552-7967 for return shipping information. Please have the following information when calling:
A. Date of purchase and original invoice or order number
B. Part number(s)
C. Reason for return
6. Electrical parts are not returnable.
7. All shipping costs are the customer's responsibility on returned items. Shipping costs will not be refunded on returns.
8. Special order and non-stock items will incur a 20% restocking fee.
9. No returns on discontinued items.
10. Misused parts will be returned to the sender at the senders cost.