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My search returns too many results or no results. How do I find what I'm looking for?

You can search for the part you need by going to the "Quick Search" Box and:
Enter a part number or partial part number
Enter a Part Description to search for parts by their description.

My order status says "Complete" but I don't have a tracking number. What's up?

Our orders are shipped and tracking numbers are sent by a separate system, so your order will move to a "complete" status, and then our system will email a tracking number to you typically within 24 hours for stock items. If your order is being drop-shipped from our manufacturers, then a tracking number will be available within 24 hours of your product shipping from the manufacturer.

I've tried everything, but still can't find the part I need. What do I do now?

If you're still having trouble finding the item you're looking for, you can try contacting us for further assistance. You can call us at 800-552-7967 or e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it.

I have found the part that I need. How do I order it?

Click on the "add to cart" button when viewing the part and you can also call us at 800-552-7967 or e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it.

I have added my parts to the cart but I can't find a part that I want to add

You can put the part number in the “Notes and special requests” box on check out page and we will attempt to add it to your order. Or you can call us at 800-552-7967 or e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it.

I am trying to login but I forgot my password.

Under the password box click on forgot password, and enter your email address you used to register on the PWS site. The system will e-mail you a new temporary password.
Tip: When logging in, check the box below your username/password to login automatically. The next time you go to our website, you will be logged in automatically.

I have a promotion code but I can't find were to enter it.

The Coupon Code box is shown in the Shopping Cart, just above the total of your order.
Tip: You must have a product in your cart for the Coupon Code box to display.

My promotion or coupon code isn't working.

There are a few reasons why the coupon code may not work. If it's not past the expiration date, the most common problem is when a coupon is "restricted," meaning it's for registered customers only, and you must be logged into your account before the coupon will be accepted.
Also, some coupons are meant to be redeemed just once per customer, so if you've already used it, it won't work again.
Finally, some characters may look alike, such as O and 0, or l and 1. It's best to copy and paste the code into the field to ensure the code is entered correctly.
You can call us at 800-552-7967 or e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it.

end faq

CONTACT US

Address:
11814 Western ave - Stanton CA 90680

Mail:
sales@seslaundry.com

Phones:
800-552-7967 (TOLL FREE)
714-894-1888 (Phone)
714-894-1288 (Fax)

Business Hours
Monday – Friday 8am-5pm "PST"

ABOUT Sterling Equipment

In 1988 Sterling Phillips Sr, President of Sterling Equipment Company became a Distributor for Southern California. He opened his doors to the coin laundry business, becoming an industry success story.

Still wants to know more?

Call Center

Mail:
sales@seslaundry.com

Phones:
800-552-7967 (CALL FREE)
714-894-1888 (Phone)

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