My search returns too many results or no results. How do I find what I'm looking for?
You can search for the part you need by going to the "Quick Search" Box and:
Enter a part number or partial part number
Enter a Part Description to search for parts by their description.
My order status says "Complete" but I don't have a tracking number. What's up?
Our orders are shipped and tracking numbers are sent by a separate system, so your order will move to a "complete" status, and then our system will email a tracking number to you typically within 24 hours for stock items. If your order is being drop-shipped from our manufacturers, then a tracking number will be available within 24 hours of your product shipping from the manufacturer.
I've tried everything, but still can't find the part I need. What do I do now?
I have found the part that I need. How do I order it?
I have added my parts to the cart but I can't find a part that I want to add
I am trying to login but I forgot my password.
Under the password box click on forgot password, and enter your email address you used to register on the PWS site. The system will e-mail you a new temporary password.
Tip: When logging in, check the box below your username/password to login automatically. The next time you go to our website, you will be logged in automatically.
I have a promotion code but I can't find were to enter it.
The Coupon Code box is shown in the Shopping Cart, just above the total of your order.
Tip: You must have a product in your cart for the Coupon Code box to display.
My promotion or coupon code isn't working.
There are a few reasons why the coupon code may not work. If it's not past the expiration date, the most common problem is when a coupon is "restricted," meaning it's for registered customers only, and you must be logged into your account before the coupon will be accepted.
Also, some coupons are meant to be redeemed just once per customer, so if you've already used it, it won't work again.
Finally, some characters may look alike, such as O and 0, or l and 1. It's best to copy and paste the code into the field to ensure the code is entered correctly.